FAQ

• In brief – what do you do?

A: We try to make a potentially complex and challenging task easier. We employ a wide array of resources to help you find the residential/care home that is right for you!

• How do you differentiate yourselves from other agencies?

A: Through our professionalism and our extensive expertise alone - professional advice for choosing the best possible nursing home or retirement community.

We are neither a subsidiary of a nursing home nor a company that provides nursing services or foreign workers. We are a completely independent agency.

Our lone commitment – providing the best possible service to our customers who are looking for senior housing.

• How will I know that a place is right for me?

A: You will feel it. We believe that the right decision is based on intuition more then analytics.

• Do I have to accept your recommendations?

A: We will assist you as much as needed. Yet, you are of course free to make an autonomous decision. Your due diligence would be not to settle for one source of information, but rather to search with an open mind, relying on a number of alternative sources.

• Is there any fee or commitment on my part?

A:We are reimbursed for our work by most care/nursing homes in Israel. We never charge a fee from prospective residents and their families. Furthermore, there is no obligation, direct or implied in using our services. From our experience, in most cases we actually provide our clients with more desirable prices and terms. You will enjoy the results of our bargaining power!

• Do you have an ample number of homes I can choose from?

A:We cooperate with a diverse mix of more than 250 residential and nursing communities throughout Israel, which offer a wide range of services to older adults of all walks of life.

• I live 10,000 miles away: can I rely on you?

A: Since 1999, we have helped thousands of Israeli and Jewish families, with many turning to us from around the world. Our team is well known in the field, stays aware of changing trends and dynamics of the market – all in order to ensure the best new home at the best price for you, our clients. To ensure open communication, we are available internationally via Skype, as well as by phone and e-mail.